What and how much can I feed Bag2Nature each day?You can feed your Bag2Nature leftover food waste from cooking and animal manure. The great thing about Bag2Nature is that it can process food waste that most compost systems cannot – including meat, fish, oil and other fats.There is no minimum feeding amount, but there is a maximum feeding amount.Food waste: 6 liters / 1.5 gal.Animal manure: 20 liters / 5 gal.*Remember, you should feed Bag2Nature with an equal amount of water* (for example, if you feed Bag2Nature 3 liters of food waste, you should add 3 liters of water.)

Can I cook with the biogas in my kitchen?Yes, you can! Every Bag2Nature purchase comes with a stainless steel, specially-adapted biogas stove. The biogas stove is small and portable, so you can place it on your kitchen counter top. The biogas stove can be placed up to 20 meters / 65 feet away from the Bag2Nature system.

Why is the Bag2Nature liquid fertilizer so beneficial?Bag2Nature fertilizer is essentially the result of the long digestion process of organic waste. The fertilizer is packed full of various macro and micro nutrients such as Nitrogen, Phosphorus, Potassium, Iron and Magnesium in the right form for rapid absorption by plants. When applied, the fertilizer can accelerate plant growth and resilience to diseases!

Is Bag2Nature good for the environment?Yes! The Bag2Nature system that you can use on a daily basis to make your lifestyle have a less harmful impact on the natural environment.First of all, Bag2Nature up-cycles methane to eliminate greenhouse gas emissions! The use of each Bag2Nature system reduces carbon emissions up to 6 tons per year! Organic waste always produces methane – whether it’s the waste you dispose of in a landfill, your compost, or your dog’s droppings. When left to freely dissipate into the atmosphere, methane acts as a potent greenhouse gas and a primary contributing factor to global climate change. The Bag2Nature appliance harnesses the methane that otherwise goes unused. Rather than being released into the atmosphere, the methane is collected and stored in Bag2Nature until it is used for cooking. By up-cycling a potent greenhouse gas, Bag2Nature lets you lessen your reliance on other harmful energy sources.Bag2Nature can be used as a decentralized approach to disposing of waste in an entire neighborhood or area, not just a single home. It has the potential to minimize the need for polluting garbage trucks to transport waste long distances to landfills.Second, the Bag2Nature produces a healthy and natural liquid fertilizer which is not made from synthetic chemicals. With an abundance of fertilizer that you produce easily at home, you won’t need to use store-bought fertilizer for your lawn and garden. This will minimize the amount of harmful chemicals which will be used on food and make their way into water sources.

How long will Bag2Nature last and what happens if something breaks?Bag2Nature has an estimated lifespan of 10 years! What happens if something breaks? Bag2Nature was designed so that if one piece is broken, it can be replaced, as opposed to replacing the entire appliance. We want you to get the most use of the system as you possibly can. Remember, each Bag2Nature system includes a 24-month warranty. If something breaks while you have the warranty, we will replace it for free. After the warranty period, all of the parts are available for purchase.

How is the Bag2Nature different than composting?The Bag2Nature has been referred to as a “super composter” because it does what compost piles and bins do but in an even more efficient way, and more. Not only does it break down organic waste, but it also captures the methane gas which is produced throughout this process and makes it available for you to cook with in your home! This means that you are reducing waste and creating renewable energy for your home—double benefits!Cooking gas is just one of the products. Bag2Nature also creates a rich liquid fertilizer. The fertilizer is neatly and easily collected from the back outlet of the appliance with no work involved! This is a huge advantage over a compost pile, which requires frequent churning, tending, and monitoring. The liquid fertilizer is quickly and easily absorbed by plants, so you can produce it and use it efficiently. You can produce many liters of this liquid magic per day!

Is cooking on biogas as safe as cooking on LPG?It most certainly is! In fact, the biogas produced in Bag2Nature is actually much safer than your current LPG (liquified petroleum gas) or propane gas tank for several reasons:Unlike LPG cylinders or propane tanks, the biogas in the Bag2Nature system is not compressed. Our safety engineers intentionally created a soft case to hold the biogas so that it is stored at a low pressure. Since the gas is not compressed, the appliance stores a relatively small quantity compared to gas stored in cylinders. It is too little to pose a serious threat if ignited and is a minuscule amount compared to any other gas connection. Methane needs a concentration of 50% to be flammable. The moment it hits the air it becomes less concentrated, rendering it completely nonflammable.Methane, which makes up 60% of biogas, is lighter than air and will diffuse immediately into the atmosphere if released from the appliance for any reason. This occurs naturally in waste disposal facilities like landfills all the time. What is unique about Bag2Nature is that we are harnessing the energy potential of the potent greenhouse gas (methane) before it is released into the atmosphere.

Is there a smell?The process of anaerobic digestion occurs inside a water tank, therefore does not release much odor. Most likely the only time you will smell some odor is when you lift up the sink cover to throw in your daily waste. The generated biogas inside the system is filtered by a special-purpose active carbon filter to remove any unpleasant odors, so the biogas has minimal smell.

ShippingOn all international orders, it is the customer’s responsibility to pay import and customs duties and fees that are incurred as a result of shipment.The system is transported to the customers by air shipping.Shipping terms DDU (delivered duty unpaid), Door-To-Door service.

ReturnsBag2Nature is dedicated to customer satisfaction. If you are not satisfied with your purchase, we will be happy to assist you.Cancellation, before shipping : full refund including shipping feeCancellation, 30 days or earlier from shipping : full refund on system cost (not including shipping fee)Shipping fees for returning system is the responsibility of the customerNo refunds will be issued after more than 30 days from deliveryFor full refunds all returns must be within 30 days from shipping. To be eligible for a refund, your item must be unused, free from dirt, dust or damage, and in the same package and condition that you received it. If your return passes our inspection, you may receive an exchange, credit, or a refund. Please include a note with your return stating your order number, the reason for return, and if you prefer refund, exchange, or credit.FOR RETURNS:Email us at Support@Bag2Nature.com with your full name and tracking number if possible.PLEASE SHIP RETURNS TO:Bag2NatureOrder # ________Beit YanaiP.O.Box 1672Israel 40293

RefundsOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.If you are approved, then your refund, exchange or store credit will be processed. For refunds, a credit will automatically be applied to your credit card or original method of payment, within 2-5 days. We do offer exchanges within the us, but we don’t offer any exchanges for international orders, hLATE OR MISSING REFUNDS:If you haven’t received a refund yet, first check your bank account again. then contact your credit card company, it may take some time before your refund is officially posted. next contact your bank. there is often some processing time before a refund is posted. if you’ve done all of this and you still have not received your refund yet, please contact us at support@Bag2Nature.com

WarrantyBag2Nature TG1B & 2.0 LIMITED PRODUCT WARRANTYThis warranty is provided by Bag2Nature LTD. in connection with the purchase of the Bag2Nature TG1B and 2.0 Household Systems.1. Warranty Description:Bag2Nature warrants to the Customer that for 24 months after the delivery of the product to the customer, the company shall provide, free of charge, a replacement for any part that is faulty or has failed.1.1 Subject to assembly and use per the Company’s Manuals and under normal use and service, the System shall be in compliance in all material respects with the specifications thereof at the time of delivery to Customer and for a warranty period of twenty four (24) months from the date of delivery to Customer (the ”Warranty Period”) shall be free from defects in workmanship and materials.1.2 During the Warranty Period, Bag2Nature shall repair or replace at its option and expense any part which fails to comply with the Warranty specified above in Sections 1.1 Shipment of the replacement parts to Customer’s original destination shall be at the expense of the Customer. Notwithstanding the above, the final determination whether a part is defective shall be made by Bag2Nature.2. Limitation on Warranties:Warranties and Customer’s remedies hereunder are solely for the benefit of Customer and shall not be extended to any person whatsoever. Customer shall be solely responsible for the selection, use, efficiency and suitability of the System. This warranty shall not apply to any System or related items if Bag2Nature’ testing and examination describes that the alleged defect or non-conformity does not exist or, that:(i) have been used with accessories and appliances not compatible with biogas;(ii) have been damaged by improper installation, operation, maintenance, misuse, accident, neglect, fire, accident, lightening, or other peril, failure to continually provide a suitable operating environment, or from any other cause beyond Bag2Nature’ reasonable control, including Force Majeure even (as described in the General Conditions);(iii) have been used in a manner not in accordance with the instructions supplied by Bag2Nature and/or the General Conditions;(iv) have been subject to the opening of any sealed components without Bag2Nature’ prior written approval;(v) have had changes made by Customer or Customer’s representatives to the physical, mechanical or interconnection components of the System supplied by Bag2Nature without written authorization of Bag2Nature to do so; or(vi) have been repaired or otherwise altered by anyone not under the control of, or not having the written authorization of Bag2Nature to do such repair or alteration; and(vii) does not apply to any cosmetic damage such as scratches or dents; and(viii) does not apply to any consumables or perishables.3. Warranty and Post-Warranty Services:All warranty and post warranty services to the Systems shall be performed by only Bag2Nature, or by any entity appointed by Bag2Nature. This Warranty does not cover any installation, training or service charges.4. THE WARRANTIES PROVIDED IN THIS WARRANTY DOCUMENT CONSTITUTE Bag2Nature SOLE AND EXCLUSIVE LIABILITY FOR DEFECTIVE OR NONCONFORMING SYSTEM AND SERVICES AND SHALL CONSTITUTE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR DEFECTIVE OR NONCONFORMING SYSTEM AND SERVICES. THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ARE IN LIEU OF ALL OBLIGATIONS OR LIABILITIES ON THE PART OF Bag2Nature FOR DAMAGES.5. For service:Please contact Bag2Nature or the Bag2Nature certified reseller of the Systems specifying the model number and the serial number indicated on the nameplate that is affixed to the System’s frame.